B2B Software Prompt

“Best customer support platform for startups”

Which brands do AI models actually recommend for this b2b software question? We re-run this regularly and track how the answers shift.

Tracked since Mar 21·Last scanned Jun 15

AI Models

Snapshots

112

Brands Detected

124

Sources Cited

78 brands come up when 10 AI models answer “Best customer support platform for startups”. We re-run this prompt every few days with web search on across ChatGPT, Claude, Gemini, Grok, DeepSeek, and Perplexity.

What AI models recommend

10 models queried · Last scanned Jun 15

Unanimous

10/10 models recommend Zendesk

ChatGPT

Claude

DeepSeek

Ddeepseek-chat

Gemini

Ggemini-3-flash

Ggpt-5

Grok

Ggrok-4-1-fast

Perplexity

Brand	ChatGPT	Claude	DeepSeek	Ddeepseek-chat	Gemini	Ggemini-3-flash	Ggpt-5	Grok	Ggrok-4-1-fast	Perplexity	Total
Zendesk											10/10
Email											9/10
Help Scout											9/10
Intercom											9/10
SaaS											8/10
Teams											8/10
Freshdesk											7/10
Pylon											7/10
Slack											7/10
Ease											5/10
CRM											4/10
Fin											4/10
Gorgias											4/10
HubSpot											4/10
GitHub											3/10
Linear											3/10
Microsoft											3/10
Microsoft Teams											3/10
Plain											3/10
Slack Connect											3/10
WhatsApp											3/10
Gmail											3/10
Hiver											3/10
Marketplace											3/10
HubSpot Service Hub											3/10
Shopify											3/10
Front											3/10
Away											2/10
Crisp											2/10
Freshworks											2/10
Freddy											2/10
Freddy AI											2/10
G2											2/10
Zia											2/10
Zoho											2/10
Zoho Desk											2/10
Excel											2/10
collaboration											2/10
Marketing											2/10
Chatwoot											2/10
Discord											1/10
Fin AI											1/10
Jira											1/10
Loops											1/10
MS Teams											1/10
Session											1/10
Calm											1/10
Fernand											1/10
Outreach											1/10
Stripe											1/10
Docs											1/10
Google											1/10
Google Workspace											1/10
OpenAI											1/10
Balance											1/10
Capterra											1/10
Service Hub											1/10
HelpMate											1/10
Tule											1/10
Zapier											1/10
zapier.com											1/10
Advantage											1/10
BigCommerce											1/10
Instantly											1/10
SAFe											1/10
WooCommerce											1/10
Groove											1/10
HIPAA											1/10
Office											1/10
SOC 2											1/10
Zammad											1/10
Zendesk Suite											1/10
Breeze											1/10
Breeze AI											1/10
Featurebase											1/10
Monday.com											1/10
Salesforce											1/10
Zoho CRM											1/10

Key Quotes

Claude

“- B2B teams are sometimes switching away from Zendesk because of clunky automation workflows and limited native support for channels like Slack and Microsoft Teams.”

Ddeepseek-chat

“- Budget: Tule and HelpMate offer lower entry costs; Zendesk and Help Scout provide free trials.”

DeepSeek

“Its key differentiator is true omnichannel support that unifies conversations from Slack, Teams, WhatsApp, email, and in-app chat into a single view.”

Ggemini-3-flash

“Best for B2B SaaS (Slack-Native): Pylon or Plain If your B2B startup supports customers primarily through Slack Connect, traditional ticketing tools like Zendesk will feel clunky.”

Gemini

“The B2B SaaS / Slack-Native Choice: Pylon If you are a B2B startup, your high-value clients probably don't want to use an email ticketing system—they want a shared Slack Connect or Microsoft Teams channel.”

B2B Software brand rankings

Brands ranked by how many AI models mention them. Trend shows change since the last scan.

#BrandModelsScoreTrend

1Zendesk

10/10↑4

2Help Scout

9/10↑4

3Intercom

9/10↑3

4Email

9/10↑3

5SaaS

8/10↑3

6Teams

8/10↑4

7Pylon

7/10↑2

8Slack

7/10↑2

9Freshdesk

7/10↑4

10Ease

5/10↑3

11CRM

4/10↓1

12Gorgias

GGG

4/10↑1

13Fin

4/10↑1

14HubSpot

4/10↓1

15GitHub

3/10↑3

16Linear

3/10↑3

17HubSpot Service Hub

3/10—

18Hiver

3/10↑3

19Shopify

GGG

3/10↓1

20Plain

3/10↑1

21WhatsApp

3/10↑1

22Microsoft Teams

3/10↑2

23Microsoft

3/10↑2

24Marketplace

3/10↑1

25Slack Connect

3/10↑2

26Front

3/10↑3

27Gmail

3/10↑2

28Chatwoot

2/10↑2

29Away

2/10↑2

30Crisp

2/10—

31Excel

2/10↑2

32Freddy

2/10↑1

33Freddy AI

2/10↑1

34Freshworks

2/10—

35G2

2/10—

36Marketing

2/10↓1

37Zia

2/10↑2

38Zoho

2/10↓1

39Zoho Desk

2/10—

40collaboration

2/10↑1

41Jira

1/10↑1

42Google

1/10↑1

43Loops

1/10↑1

44MS Teams

1/10↑1

45zapier.com

1/10↑1

46Fin AI

1/10↑1

47Fernand

1/10↑1

48Featurebase

1/10↑1

49Monday.com

1/10↑1

50Office

1/10↑1

51OpenAI

1/10—

52Outreach

1/10↑1

53Docs

1/10—

54Discord

1/10↓2

55SAFe

1/10—

56SOC 2

1/10↑1

57Advantage

1/10—

58Salesforce

1/10↓2

59Service Hub

1/10↑1

60Session

1/10↑1

61Capterra

1/10—

62Calm

1/10↑1

63Breeze AI

1/10↑1

64Stripe

1/10↑1

65Breeze

1/10↑1

66Tule

1/10↑1

67BigCommerce

1/10—

68WooCommerce

1/10↑1

69Zammad

1/10↑1

70Zapier

1/10↑1

71Balance

1/10↑1

72Zendesk Suite

1/10—

73Zoho CRM

1/10↑1

74HelpMate

1/10↑1

75HIPAA

1/10↑1

76Groove

1/10↑1

77Instantly

1/10—

78Google Workspace

1/10↑1

B2B Software brand visibility over time

Track how brand mentions shift across AI models over time.

What changed and when

Every brand addition, removal, and citation change logged with timestamps.

Jun 15

Claude started mentioning Linear

Jun 15

Claude rank changed for CRM

Jun 15

Claude rank changed for Pylon

Jun 15

Claude rank changed for Discord

Jun 15

Claude rank changed for Slack

Jun 15

Claude rank changed for Zendesk

Jun 15

Claude rank changed for Teams

Jun 15

Claude rank changed for Fin

Jun 15

Claude rank changed for SaaS

Jun 15

Claude rank changed for Email

Where AI models get their sources

Domains cited by AI models when answering this prompt, ranked by how many models reference them.

DomainCited byModels

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creditforstartups.com

1 model

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1 model

1 model

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1 model

1 model

1 model

1 model

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Frequently asked questions

Zendesk ranks first, mentioned by 10/10 AI models. Also mentioned often: Help Scout, Intercom, Email.

10 AI models answer this prompt: Claude Sonnet 4.6, deepseek-chat, DeepSeek V4, gemini-3-flash, Gemini 3.5 Flash, gpt-5, GPT-5.4 Mini, grok-4-1-fast, Grok 4.3, Perplexity. We look at each response to see which brands show up and what sources get cited.

On a recurring schedule. We run this prompt through every model with web search on, pull out brand mentions and citations, then flag anything that changed.

AI models cite 61 unique domains when answering this prompt. The most-cited sources include usepylon.com, zendesk.com, intercom.com.

We regularly send real b2b software prompts to ChatGPT, Claude, Gemini, Grok, DeepSeek, and Perplexity. Sign up free to track your own brand and competitors.

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“Best customer support platform for startups”

What AI models recommend

Key Quotes

B2B Software brand rankings

B2B Software brand visibility over time

What changed and when

Where AI models get their sources

Related b2b software prompts

Frequently asked questions

Which brand is recommended most for "Best customer support platform for startups"?

Which AI models answer this prompt?

How often is this data updated?

What sources do AI models cite for this topic?

How can I track my brand's visibility in b2b software?

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