“Best customer support platform for startups”
Which brands do AI models actually recommend for this b2b software question? We re-run this regularly and track how the answers shift.
10
AI Models
48
Snapshots
142
Brands Detected
176
Sources Cited
96 brands come up when 10 AI models answer “Best customer support platform for startups”. We re-run this prompt every few days with web search on across ChatGPT, Claude, Gemini, Grok, DeepSeek, and Perplexity.
What AI models recommend
10 models queried · Last scanned Sep 15
Consensus
9/10 models recommend Help Scout
ChatGPT
Claude
DeepSeek
Gemini
Grok
Perplexity| Brand | ChatGPT | Claude | DeepSeek | Ddeepseek-chat | Gemini | Ggemini-3-flash | Ggpt-5 | Grok | Ggrok-4-1-fast | Perplexity | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|
 Help Scout | 9/10 | ||||||||||
 Intercom | 9/10 | ||||||||||
 Teams | 9/10 | ||||||||||
 Zendesk | 9/10 | ||||||||||
 Email | 8/10 | ||||||||||
 SaaS | 8/10 | ||||||||||
 Shopify | 7/10 | ||||||||||
 Fin | 6/10 | ||||||||||
 Freshdesk | 6/10 | ||||||||||
 Slack | 6/10 | ||||||||||
 Gorgias | 6/10 | ||||||||||
 Ease | 5/10 | ||||||||||
 HubSpot | 5/10 | ||||||||||
 Pylon | 5/10 | ||||||||||
 On | 4/10 | ||||||||||
 Plain | 4/10 | ||||||||||
 Marketing | 4/10 | ||||||||||
 Freddy | 3/10 | ||||||||||
 Slack Connect | 3/10 | ||||||||||
 Docs | 3/10 | ||||||||||
 CRM | 3/10 | ||||||||||
 HubSpot Service Hub | 3/10 | ||||||||||
 Front | 3/10 | ||||||||||
 API | 2/10 | ||||||||||
 Beacon | 2/10 | ||||||||||
 Discord | 2/10 | ||||||||||
 Freddy AI | 2/10 | ||||||||||
 Go | 2/10 | ||||||||||
 WooCommerce | 2/10 | ||||||||||
 HelpDesk | 2/10 | ||||||||||
 BigCommerce | 2/10 | ||||||||||
 Copilot | 2/10 | ||||||||||
 Microsoft | 2/10 | ||||||||||
 Microsoft Teams | 2/10 | ||||||||||
 Service Hub | 2/10 | ||||||||||
 Zendesk Suite | 2/10 | ||||||||||
 Freshworks | 2/10 | ||||||||||
 Crisp | 2/10 | ||||||||||
 G2 | 2/10 | ||||||||||
 SAFe | 2/10 | ||||||||||
 Zoho | 2/10 | ||||||||||
 Zoho Desk | 2/10 | ||||||||||
 Excel | 2/10 | ||||||||||
 collaboration | 2/10 | ||||||||||
 Marketplace | 2/10 | ||||||||||
 Chatwoot | 2/10 | ||||||||||
 Gmail | 2/10 | ||||||||||
 Hiver | 2/10 | ||||||||||
 WhatsApp | 2/10 | ||||||||||
 Accurate | 1/10 | ||||||||||
 Fin AI | 1/10 | ||||||||||
 Freshchat | 1/10 | ||||||||||
 Later | 1/10 | ||||||||||
 Lyro | 1/10 | ||||||||||
 MS Teams | 1/10 | ||||||||||
 Memory | 1/10 | ||||||||||
 Tidio | 1/10 | ||||||||||
 Confluence | 1/10 | ||||||||||
 Fernand | 1/10 | ||||||||||
 Jira | 1/10 | ||||||||||
 Maze | 1/10 | ||||||||||
 Megadesk | 1/10 | ||||||||||
 Reply | 1/10 | ||||||||||
 Resply | 1/10 | ||||||||||
 SupportCore | 1/10 | ||||||||||
 Sync | 1/10 | ||||||||||
 Target | 1/10 | ||||||||||
 Gold | 1/10 | ||||||||||
 Magento | 1/10 | ||||||||||
 Marketing Hub | 1/10 | ||||||||||
 Sales Hub | 1/10 | ||||||||||
 Lever | 1/10 | ||||||||||
 OpenAI | 1/10 | ||||||||||
 PDF | 1/10 | ||||||||||
 Capterra | 1/10 | ||||||||||
 Factor | 1/10 | ||||||||||
 HelpMate | 1/10 | ||||||||||
 Tule | 1/10 | ||||||||||
 Zapier | 1/10 | ||||||||||
 zapier.com | 1/10 | ||||||||||
 Advantage | 1/10 | ||||||||||
 GitHub | 1/10 | ||||||||||
 Instantly | 1/10 | ||||||||||
 Linear | 1/10 | ||||||||||
 Groove | 1/10 | ||||||||||
 HIPAA | 1/10 | ||||||||||
 Office | 1/10 | ||||||||||
 SOC 2 | 1/10 | ||||||||||
 Zammad | 1/10 | ||||||||||
 Breeze | 1/10 | ||||||||||
 Breeze AI | 1/10 | ||||||||||
 Featurebase | 1/10 | ||||||||||
 Monday.com | 1/10 | ||||||||||
 Salesforce | 1/10 | ||||||||||
 Zia | 1/10 | ||||||||||
 Zoho CRM | 1/10 |
Key Quotes
Claude“It offers a GraphQL API, native Slack Connect, MS Teams, and Discord support, plus an AI agent — all unified in one platform.”
“- Budget: Tule and HelpMate offer lower entry costs; Zendesk and Help Scout provide free trials.”
DeepSeek“No setup maze, no sales calls, no feature overload If you want more automation and a bit more structure (like SLA rules, customer portal, or Jira/Confluence sync), SupportCore at $29/month is also excellent – it’s built for teams of 2–5 people and includes AI-assisted replies, au…”
“Best for B2B SaaS (Slack-Native): Pylon or Plain If your B2B startup supports customers primarily through Slack Connect, traditional ticketing tools like Zendesk will feel clunky.”
Gemini“--- Part 2: The Best Platforms by Business Model Best for B2B SaaS Startups: Pylon The Concept: If your B2B startup supports other businesses, your customers likely don't want to email a support queue—they want to chat with you in shared Slack Connect or Microsoft Teams channe…”
B2B Software brand rankings
Brands ranked by how many AI models mention them. Trend shows change since the last scan.
DGGGDGGGDGGGGGGGGGGGGGGGGGGGGGGDGGGGGGGGGGB2B Software brand visibility over time
Track how brand mentions shift across AI models over time.
What changed and when
Every brand addition, removal, and citation change logged with timestamps.
Claude rank changed for Freddy AIClaude rank changed for EmailClaude rank changed for ZendeskClaude rank changed for TeamsClaude rank changed for FreshdeskClaude removed citation saasgenie.aiClaude removed citation freshworks.comClaude removed citation getmacha.comClaude removed citation ever-help.comClaude removed citation youtube.comWhere AI models get their sources
Domains cited by AI models when answering this prompt, ranked by how many models reference them.
Related b2b software prompts
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