B2B Software Prompt

Best customer support platform for startups

Which brands do AI models actually recommend for this b2b software question? We re-run this regularly and track how the answers shift.

Tracked since 3d ago·Last scanned 2d ago

6

AI Models

12

Snapshots

56

Brands Detected

59

Sources Cited

56 brands come up when 6 AI models answer “Best customer support platform for startups”. We re-run this prompt every few days with web search on across ChatGPT, Claude, Gemini, Grok, DeepSeek, and Perplexity.

What AI models recommend

6 models queried · Last scanned 2d ago

Consensus

5/6 models recommend Freshdesk

ChatGPTChatGPT
ClaudeClaude
DeepSeekDeepSeek
GeminiGemini
GrokGrok
PerplexityPerplexity
Brand
ChatGPTChatGPT
ClaudeClaude
DeepSeekDeepSeek
GeminiGemini
GrokGrok
PerplexityPerplexity
Total
FreshdeskFreshdesk
5/6
IntercomIntercom
5/6
PylonPylon
5/6
SlackSlack
5/6
ZendeskZendesk
5/6
CRMCRM
4/6
EaseEase
4/6
Help ScoutHelp Scout
4/6
WhatsAppWhatsApp
4/6
ShopifyShopify
3/6
SalesforceSalesforce
3/6
GorgiasGorgias
3/6
HubSpotHubSpot
3/6
HubSpot Service HubHubSpot Service Hub
3/6
ZohoZoho
3/6
Zoho DeskZoho Desk
3/6
DiscordDiscord
2/6
FacebookFacebook
2/6
GPTGPT
2/6
InstagramInstagram
2/6
GlassixGlassix
2/6
BigCommerceBigCommerce
2/6
FinFin
2/6
FrontFront
2/6
Zendesk SuiteZendesk Suite
2/6
FreshworksFreshworks
2/6
LyroLyro
2/6
TidioTidio
2/6
G2G2
2/6
ClaudeClaude
1/6
Freddy CopilotFreddy Copilot
1/6
FreshbotsFreshbots
1/6
Freshdesk OmniFreshdesk Omni
1/6
GDPRGDPR
1/6
GeminiGemini
1/6
GitHubGitHub
1/6
JiraJira
1/6
LinearLinear
1/6
New RelicNew Relic
1/6
PlainPlain
1/6
SOC2SOC2
1/6
TelegramTelegram
1/6
ChatwootChatwoot
1/6
Salesforce Starter SuiteSalesforce Starter Suite
1/6
Fin AI AgentFin AI Agent
1/6
Slack ConnectSlack Connect
1/6
BeaconBeacon
1/6
CrispCrisp
1/6
LaterLater
1/6
OpenAIOpenAI
1/6
Freddy AIFreddy AI
1/6
GmailGmail
1/6
DeskeroDeskero
1/6
GPT-4GPT-4
1/6
VercelVercel
1/6
n8nn8n
1/6

Key Quotes

ClaudeClaude Sonnet 4.6Claude

Pylon — Best for B2B Slack-Based Support Pylon is the support platform built for B2B, offering omnichannel support across Slack, Teams, WhatsApp, Telegram, Discord, email, in-app chat, and ticket forms.

DeepSeekDeepSeek V3.2DeepSeek

Pylon - Why it’s great for startups: Pylon centralizes conversations across email, Slack, Teams, WhatsApp, and more, offering omnichannel support and AI workflows to automate repetitive tasks like routing and response drafting.

GeminiGemini 3 FlashGemini

Best for E-commerce Startups Gorgias: If you are building a brand on Shopify or BigCommerce, this is the clear winner.

ChatGPTGPT-5ChatGPT

Already on HubSpot (or want CRM + support in one): HubSpot Service Hub.

GrokGrok 4.1 FastGrok

Other strong contenders: | Platform | Starting Price | Standout For | G2 Score |() |----------|----------------|--------------|----------| | Zoho Desk | Free (3 agents) | Zoho ecosystem, AI | N/A |()() | Front | $25/seat | Shared inboxes, teams | N/A |()…

B2B Software brand rankings

Brands ranked by how many AI models mention them. Trend shows change since the last scan.

#BrandScoreTrend
1Slack5/63
2Pylon5/62
3Intercom5/63
4Freshdesk5/64
5Zendesk5/63
6Ease4/64
7Help Scout4/63
8CRM4/64
9WhatsApp4/62
10HubSpot3/6
11HubSpot Service Hub3/6
12Salesforce3/62
13Shopify3/62
14Zoho3/63
15Zoho Desk3/62
16Gorgias3/62
17G22/62
18Front2/62
19Discord2/61
20Tidio2/6
21Glassix2/6
22Lyro2/61
23Freshworks2/62
24Zendesk Suite2/61
25Fin2/61
26GPT2/61
27Facebook2/61
28BigCommerce2/61
29Instagram2/61
30n8n1/6
31Chatwoot1/6
32Claude1/6
33Crisp1/6
34Deskero1/6
35Fin AI Agent1/6
36Freddy AI1/6
37Freddy Copilot1/6
38Freshbots1/6
39Freshdesk Omni1/6
40GDPR1/61
41GPT-41/61
42Gemini1/6
43GitHub1/6
44Gmail1/61
45Jira1/6
46Later1/61
47Linear1/6
48New Relic1/61
49OpenAI1/61
50Plain1/6
51SOC21/61
52Salesforce Starter Suite1/6
53Slack Connect1/6
54Telegram1/61
55Vercel1/6
56Beacon1/61

B2B Software brand visibility over time

Track how brand mentions shift across AI models over time.

What changed and when

Every brand addition, removal, and citation change logged with timestamps.

2d ago
DeepSeekdeepseek-chat rank changed for Salesforce
2d ago
DeepSeekdeepseek-chat rank changed for Pylon
2d ago
DeepSeekdeepseek-chat rank changed for WhatsApp
2d ago
DeepSeekdeepseek-chat rank changed for Slack
2d ago
DeepSeekdeepseek-chat rank changed for Chatwoot
2d ago
DeepSeekdeepseek-chat rank changed for Salesforce Starter Suite
2d ago
DeepSeekdeepseek-chat removed citation Salesforce Starter Suite
2d ago
DeepSeekdeepseek-chat removed citation Pylon
2d ago
DeepSeekdeepseek-chat removed citation Glassix
2d ago
DeepSeekdeepseek-chat started mentioning Ease

Where AI models get their sources

Domains cited by AI models when answering this prompt, ranked by how many models reference them.

Related b2b software prompts

Frequently asked questions

Slack ranks first, mentioned by 5/6 AI models. Also mentioned often: Pylon, Intercom, Freshdesk.

6 AI models answer this prompt: Claude Sonnet 4.6, DeepSeek V3.2, Gemini 3 Flash, GPT-5, Grok 4.1 Fast, Perplexity. We look at each response to see which brands show up and what sources get cited.

On a recurring schedule. We run this prompt through every model with web search on, pull out brand mentions and citations, then flag anything that changed.

AI models cite 40 unique domains when answering this prompt. The most-cited sources include usepylon.com, salesforce.com, intercom.com.

We regularly send real b2b software prompts to ChatGPT, Claude, Gemini, Grok, DeepSeek, and Perplexity. Sign up free to track your own brand and competitors.

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